Outliers by Malcolm Gladwell - what it takes the vast majority to be recognised for expertise and how ordinary people can use this information to become top sales performers.
Simple practical persuasion techniques for improving interpersonal communication and sales effectiveness.
Aligning sales personality with the phase of a customer relationship and the maturity of the product. Jeff Cox and Howard Stevens explain in Selling the Wheel, reviewed here by Clive Miller.
This classic work provides a proven and reliable framework for mimicking the habits of highly effective people.
These sales techniques are a selection of those taught in SalesSense training courses.
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