Telephone Sales Skills Self Assessment

Comprehensive and reliable online telesales skills and telemarketing skills self assessment test.

Telesales Skills Assessment

Rate customer telephone sales skills against forty one statements and twelve aspects of telesales competence.

Use the assessment to identify strengths and weaknesses, opportunities and vulnerabilities.

Enhance and leverage strengths and eliminate or account for weaknesses. Improve telesales habits and practices to increase customer satisfaction, repeat business, and overall performance.

Get the Telesales Skills assessment free of charge when you book a sales coaching session:

Aspects Assessed:

  • Expert
  • Mentalist
  • Enquirer
  • Organiser
  • Persuader
  • Door Opener
  • Qualifier
  • Performer
  • Advocate
  • Deal Maker
  • Networker
  • Investigator

Applications Include:

  • Telesales Skills Assessment
  • Development Guidance
  • Coaching Guidance
  • Training Needs Analysis
  • Recruitment and Selection
  • Career Development

Purchase includes:

  • Assessment Questionnaire
  • Represented Results
  • Telephone Opening Examples
  • Tactics for Dealing with Voicemail
  • Objection (Fob Off) Turn Around Examples
  • Collected Objection Turn Around Solutions
  • Unlimited Single Person Use

Book a one to one coaching session and include the assessment free of charge:

If you are looking for a way to assess telesales skills, assess telemarketing skills, or to conduct telesales training needs analysis our online sales assessment provides a reliable solution. For more information telephone +44 (0)1392 851500. We will be please to learn about your needs or talk through the options. Send email to for a prompt reply or use the contact form here.