Build Business by Phone

Telesales training, inside sales training, and sales prospecting training. Improves telesales skills, telemarketing skills and sales prospecting.

Today many customers are won and lost without face to face meetings. Success rests on good qualification, ability to engage decision makers both online and using the telephone. Those fulfilling sales roles must gain attention, establish credibility, and communicate convincingly using the other party's preferred mediam.

Whether your aim is to get a survey response, sell a seminar place, arrange an appointment or conduct the entire sale, this telesales training course will refresh best practice, introduce new ideas, and provide an opportunity to practise. Use this link for more information or to have us call you.

Programme Objectives

  • Gain absolute confidence
  • Develop irresistible charm
  • Have gatekeepers help
  • Learn digital selling techniques
  • Engage senior people more often
  • Grab decision maker attention
  • Recognise and turnaround fob off objections
  • Close on the next step more often
  • Establish and maintain motivation

Create, develop, and test new more effective ways to win cooperation from intermediaries, break preoccupation of those with decision making power, gain their attention, establish a dialogue, and motivate action.

Write a new script and then learn it. Learn how to handle all of the common objections. Acquire hundreds of new ways to improve conversion and maintain motivation.

Small things count when customers have only your voice to judge you by. Upgrade what you say and how you say it and leap to the next level.

Build Business by Phone is fun, challenging, and effective in helping people sell more. We guarantee an enjoyable two days that impart a new confidence in ability to excel in a telesales role.

Typical Participant Comments

I really enjoyed this course. The cohesive progression through the call script was comprehensive and enlightening. From Data Capture

Interesting subject matter which was well presented by an excellent programme leader with great knowledge and enthusiasm From ACI

I learnt how to deal with situations that I would normally have given up on! From Montal

Just thought I'd drop you a line to say thanks for the last few days training. I found it really helpful and am spending some time this afternoon preparing some strategies to help with the cold-calling. Thought you'd like to know that, though it wasn't specifically a cold call, more a warm one, I turned around an 'I'm too busy' rejection and secured an appointment this morning! Who says training never works?! From Akibia

Who should attend:

All those who need to prospect for new customers using traditional telephone sales skills while leveraging digital engagement methods for maximum efficiency. Suitable for new business salespeople ; telesales and telemarketing people; inside sales teams, small business owners and consultants who need to generate their own sales.

Additional Benefits

  • Flexible 'learning by doing' structured training
  • Workplace assignments develop new habits and practices
  • Tools, templates, frameworks, and examples save time and aid learning
  • Common language improves communication and teamwork
  • Promotes adoption of 'best practice' habits and methods
  • Improves job satisfaction and motivation
  • Increases sales predictability and results

Delivery Options

  • Self Led - We provide access to the course presentation, tools, templates, and other resources and arrange a single one hour session with a SalesSense coach. The session serves as a guide to self-led learning and use of the tools in the real world.
  • One to One - Individuals participate through a series of one-to-one online coaching sessions. Participants can be anywhere in the world providing there is a good internet connection and they have an access device such as a laptop computer, tablet, or smartphone. Sessions last one hour and continue until the participant is satisfied with his or her progress.
  • Live Online Groups - People from the same team or organisation can gather in one room or join from any location and participate in an online virtual classroom. Groups in the same room can get the benefits of a classroom environment by using a data projector or sceen to view the virtual session. Participants can be anywhere in the world with access to the internet.
  • Traditional Classroom - The programme delivery takes place over one or more days at a conference venue or at the customers offices. This is effective for three or more participants.

Use this link for more information or to have us call you.

Large Numbers

Licensing and train the trainer options enable self delivery. To find out more, call or use the links below. Associate and Affiliate representation welcomed. To promote or deliver this course, get in touch directly.

Flexible Support

If you are looking for telesales training, inside sales training, or sales prospecting training this course covers the latest techniques and methods while providing practical practice. Telephone +44 (0)1392 851500 for more information. We will be pleased to learn about your needs or talk through some options. Alternatively Send email to for a prompt reply or use the contact form here.