Sales Coaching Testimonial Transcript
This is the transcript from Harry Becall's sales coaching testimonial:
About Harry and Sliptest:
My name's Harry. I have been at Sliptest now for coming up to seven years as their business development manager.
Sliptest is the leading slip resistance testing company in the UK, established now for 25 years, working with customers to reduce the number of slips that occur on their premises and aid them with defending slip claims in court.
How it All Began
I started working with Clive after covid really, after having been furloughed for some considerable time and gradually getting back into work and then becoming back into the business full-time and it was established through my manager. There certainly was a kind of a lack of motivation and also a lack of process.
A lot of the businesses that we were approaching were different from those I was used to selling to so my manager established that it would probably be beneficial to me to get some form of sales training or coaching involved and we selected Clive to do so.
It was initially quite challenging to get my head around a much more uh drawn out longer approach to customer purchasing. Very much in previous businesses and initially, through Sliptest with smaller clients, it's always been a fairly quick win in terms of quote to business won in less than a week. But actually in approaching and working with Clive to approach some of these medium and larger size businesses where it takes much much longer than a week for a sales process to complete and a decision to be made, really helping to understand each stage of the process that a customer goes through when they buy and aligning my sales processes to those buying stages really has helped to make sure that we make the most of these opportunities and inputting where we need to at each stage and understanding each requirement from the customer as we go through the sales process and really help me to manage more leads into the pipeline because of not being on the phone every day to these customers saying have we got your business yet, have we got your business yet, I'm really understanding when the points to contact are has has helped me to keep more leads in the pipeline and also further down the pipeline be able to spend more time developing and working on those leads to ensure we've got a nice even spread and a pipeline that continues to perform.
How Results Changed
The results have been amazing and as I say, from initially starting to having missed a monthly target and missed a quarterly target to really get involved with Clive and getting to understand these buying processes and the sales processes and different approaches to customers and the questions to be asking as well as the information that we really need and the customer needs to realize that they need before they're able to make a decision, has really helped to produce results, so we've won some big business. Now exceeding quarterly targets. This month as we speak I'm almost at 200% of my monthly target and so it has really helped me to manage my time, not to stress about having a target to hit, and actually focus on the selling and developing the pipeline and developing the leads and if the pipeline is well fed ultimately the results come out the top end so yeah it's been really time well spent and and the results speak for themselves.
If you would like to learn more about this sales coaching testimonial or if you need to increase sales, improve management effectiveness, or raise revenue levels, we can help. Telephone +44 (0)1392 851500, send an e-mail to jimm@salessense.co.uk, use the contact form here or arrange an informal call with Clive Miller.
