In our view, customer service embraces much more than simply being responsive to customer enquiries.
We use the term Customer Service to describe all of the things that an organisation does to help customers succeed with what they have bought.
The pages listed below offer more information on customer service and our related services.
If you need to improve customer service, we can help. To learn more, telephone +44 (0)1392 851500. Alternatively, use the contact form here, or send an email to jimm@salessense.co.uk.
Everything has to be sold, even good ideas. If you want others to benefit from what you know, your ideas, and the causes you support you have to sell. Free sales learning is at hand. If you can teach yourself, you don't need a sales trainer. This page indexes some of our sales learning posts on LinkedIn including parts of our sales brilliance series and ways to get referrals.
Selling is part of life. If you want to get things done, ideas have to be sold to others, even good ideas. If you want to create value or make things better, you must sell. Free sales secrets are at hand. If you can teach yourself, you don't need a sales trainer. This page indexes some sales secrets posted on LinkedIn and this site.
All knowledge is freely accessible if you can find it. All things can be learned through study and practice. Learn what you need when you need it. Search our sales insights via the links on this page. Teach yourself what you need to know or do. LinkedIn posts indexed here range across all aspects of B2B sales, from culture to storytelling.
Here are two types of sales wheel examples that are used to visually describe a sales process and a go-to-market business plan.
Selling is about problem-solving and persuading others to do what they need to do, even what they want to do. Everything has to be sold, especially good ideas. This page links a collection of sales help posts on LinkedIn and this site. Use the search box, on-page search, or browse for inspiration.
On-the-job actions for developing product knowledge, sales knowledge, and expertise for increased credibility, better sales stories, and improved standing.
Strategic account management and key account management definitions serve much more than customer relationship management.
Customer commitments regarding SalesSense sales consulting, assessment, enablement, coaching, and training services.
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