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Customer Service

Use of the term, Customer Service on this site.

A diagram to illustrate the importance of customer service.

In our view, customer service embraces much more than simply being responsive to customer enquiries. 

We use the term Customer Service to describe all of the things that an organisation does to help customers succeed with what they have bought.

The pages listed below offer more information on customer service and our related services.

If you need to improve customer service, we can help. To learn more, telephone +44 (0)1392 851500. Alternatively, use the contact form here, or send an email to jimm@salessense.co.uk.

Sales Learning and Personal Effectiveness

Everything has to be sold, even good ideas. If you want others to benefit from what you know, your ideas, and the causes you support you have to sell. Free sales learning is at hand. If you can teach yourself, you don't need a sales trainer. This page indexes some of our sales learning posts on LinkedIn including parts of our sales brilliance series and ways to get referrals.

  • Read more about Sales Learning and Personal Effectiveness

Sales Secrets for Efficiency and Results

Selling is part of life. If you want to get things done, ideas have to be sold to others, even good ideas. If you want to create value or make things better, you must sell. Free sales secrets are at hand. If you can teach yourself, you don't need a sales trainer. This page indexes some sales secrets posted on LinkedIn and this site.

  • Read more about Sales Secrets for Efficiency and Results

Sales Insights for Success

All knowledge is freely accessible if you can find it. All things can be learned through study and practice. Learn what you need when you need it. Search our sales insights via the links on this page. Teach yourself what you need to know or do. LinkedIn posts indexed here range across all aspects of B2B sales, from culture to storytelling.

  • Read more about Sales Insights for Success

Sales Wheel Uses

Here are two types of sales wheel examples that are used to visually describe a sales process and a go-to-market business plan.

  • Read more about Sales Wheel Uses

Sales Help - Collected Good Ideas

Selling is about problem-solving and persuading others to do what they need to do, even what they want to do. Everything has to be sold, especially good ideas. This page links a collection of sales help posts on LinkedIn and this site. Use the search box, on-page search, or browse for inspiration.

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Develop Product Knowledge and Sales Expertise

  • Read more about Develop Product Knowledge and Sales Expertise

On-the-job actions for developing product knowledge, sales knowledge, and expertise for increased credibility, better sales stories, and improved standing.

Account Management for Customer Retention

Strategic account management and key account management definitions serve much more than customer relationship management.

  • Read more about Account Management for Customer Retention

Our Customer Commitments

Customer commitments regarding SalesSense sales consulting, assessment, enablement, coaching, and training services.

  • Read more about Our Customer Commitments

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