Improve profit, terms, and satisfaction through sales negotiation skills training.
Take this sales negotiation skills training course to protect your margin and profit while protecting the customers win.
How can I learn negotiation skills?
There is much free advice online including self-led negotiation skills training in our free B2B sales course. Pick out what appeals and apply what you learn in safe situations to find out what works for you. If you find it more effective to have a coach or join a course, book a trial session with the author of this course.
What is the best negotiations skills training?
- Training designed by a top-performing salesperson who has become a trainer.
- Delivery by the course author.
- The opportunity for one-to-one learning.
- The co-creation of workplace actions for embedding learning in participant routines and habits.
- Career-long support.
Sales Negotiation Skills Training Course
Negotiating can be practised almost every day and practise is what it takes to become an effective negotiator. That is why this sales negotiation skills training course is based on a series of simulation exercises.
Effective sales negotiation leaves customers feeling good about a purchase while preserving profit margins. Learn proven ways to maximise profit while helping the other party feel good about the result. Sharpen listening skills to have your position adopted by the other party. Discover the hidden value that opens the door to a win/win result. Learn how to transform a combative opponent into a collaborating friend.
Course Objectives
- Increase profit and customer satisfaction.
- Deflect tricks and ploys easily.
- Have negotiators collaborate to find a mutually satisfactory deal.
- Uncover hidden priorities and agendas.
- Have the other side work on your behalf.
- Test and prove new skills.
- Slash negotiation preparation time.
- Lead others to an agreement without compromise.
- Overcome impasse.
Sales Negotiation skills training helps with interactions throughout a selling process. Every interaction has the potential to strengthen the relationship and increase the value of the exchange. Take this program to develop the skills and abilities that bring a sale to a satisfactory conclusion.
Negotiation Skills Course Content
Introduction: Goals, objectives, and learning management
Sales Negotiation Understanding: How negotiation changes over the course of a sale.
The Win/Win Imperative: Why a sales negotiator must protect the other sides win.
Dealing with Combative Negotiators: How to handle tricks and ploys
Critical information: How to find out what they don’t want you to know.
Achieving Win/Win: How to increase customer satisfaction and your profit.
Negotiation Behaviour: Choosing behaviours that help rather than hinder
Exchanges and Concessions: The right way to manage the trading of value.
Tricky Listening: What you can do to avoid being mislead.
Managing the Pressure: How to do and say the right things when under duress.
Breaking Impasse: What to do when you can't see a way forward.
Review and Next Steps: How to transform learning into results.
Who Should Attend:
Anyone whose effectiveness depends on his or her negotiation skills will benefit from attending. People responsible for negotiating customer agreements or terms and conditions will find this course particularly useful.
Additional Benefits
- Flexible 'learning by doing' structured training programme.
- Workplace assignments develop new habits and practices.
- Tools, templates, frameworks, and examples save time and aid learning.
- Common language improves communication and teamwork.
- Promotes adoption of best practices, habits and methods.
- Improves job satisfaction and motivation.
- Increases productivity and results.
Sales Negotiation Skills Training Delivery Options
One to One (via 10 virtual sessions)
View and download the presentations, tools, templates, and other resources. The assigned coach arranges one-to-one training sessions to present or discuss the material and identify on-the-job learning actions. Reviewing outcomes in follow-on sessions reinforces learning, increases retention, and helps establish new habits. Sessions last one hour and are scheduled to suit participant needs.
£995 - Learn more.
One to One on a per-session basis:
£150 - Learn more.
Group Training (virtual classroom):
£1995 for the whole course (10 sessions) - Learn more
Or selected content on a per-session basis:
£250 per session. Learn more.
Fees exclude applicable VAT.
- Traditional Classroom - The programme delivery takes place over one or more days at a conference venue or at the customer's offices. The full account management training course takes two days. Contact us for fees.
Use this link for more information or to have us call you.
Large Numbers
Licensing and train-the-trainer options enable self-delivery. To find out more, call or use the links below. Associate and Affiliate representation is welcomed. To promote or deliver this course, get in touch directly.
Flexible Support
If you are looking for a sales negotiation skills training course or need to sell without giving so much discount, we can help. Telephone +44 (0)1392 851500. We will be pleased to learn about your needs or talk through some options. Alternatively, Send an email to custserv@salessense.co.uk or use the contact form here.
