Stand Out - Use Video Messages for a More Effective Sales Pitch
How to stand out using video to make a sales pitch, get a hearing, and start a conversation.
Pages about communication skills including listening, empathy, reading meaning, understanding personality differences, questioning, speaking, non verbal communication, and persuasion.
Mirroring in Sales
Learning persuasive communication is aided by studying mirroring in sales. How mirror neurons reflect the thoughts of another mind. Mirroring gives the practitioner mind-reading powers. Knowing the mind of another is at the root of persuasion.
Blink by Malcolm Gladwell
Blink by Malcolm Gladwell - Review by Clive Miller relating to sales intuition and thinking skills.
Fifteen Ways to Improve Mind Reading Ability
Reading people through nonverbal communication and other signals to improve interpersonal communication skills and become more persuasive.
Tricks of the Mind by Derren Brown
If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.
Body Language and The Book of Tells Reviewed
Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.
Influence - The Science and Practice by Robert B. Cialdini
Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a salesperson's learning agenda.
Get Anyone to do Anything by David J. Lieberman
Simple practical persuasion techniques for improving interpersonal communication and sales effectiveness.
Miscommunication: The Reasons, The Cure, The Prevention
Communication skills are undeniably essential in selling. Miscommunication costs money. Get a copy of Sharon Drew Morgen's new free book and read it to improve your sales communication skills.
How to Deliver an Effective Sales Presentation
Ideas and tips for increasing audience attention, delivering an effective sales presentation, public speaking skills, and sales communication.
Becoming More Persuasive
How to develop communication skills and become more persuasive - ideas that improve selling skills and increase sales performance from communications expert, Tony Alessandra.
Sales Team Communication - Free Micro Course
Powerful team communication skills training videos from Edward Muzio, CEO of Group Harmonics.
Sales Improvement from Grapevine Management
Improve sales communication and sales knowledge management through the management of informal and internal communication channels.
Sales Articles and Reports
Sales methods, practices, and skills are presented here in easily accessible articles, reports, and audio recordings.
Negotiate for Profit and Customer Satisfaction
Improve profitability and terms of business through sales negotiation training. Also suitable for contract negotiation training.
When you Hate Cold Calling but Need More Sales Opportunities
An article about sales prospecting, the pain of cold calling and what to do about it. How to make cold outreach a process to enjoy.
Powerful Unique Value in Stories that Sell
Increase attention, retention, and action with stories that sell. Learn about storytelling skills and how to develop them in this guest article by Robin Fielder.
Need More Sales? A Sales Coach Will Make You Do It!
The right sales coaching has a measurable impact on individual and organisational performance. Sell 13% more with a coach for sales. The 13% is an average based on a meta-study. As an independent contributor, as a manager, or as an organisational leader, having a coach puts money in.
The Unexpected Advantage of Telling Customers the Truth
How to establish seller integrity. The truth is often unpalatable yet finding a way to tell the truth is always a salesperson's best strategy.
Sales Call Rules for Discovery
Three sales call rules and CLEAR guidelines for consultative discovery calls.
