The sales wheel is a term used to describe a sales process and a 'go to market' plan.
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Sales organisations, sales trainers, and consultants use a sales wheel to visualise the sales process. It ensures that all aspects are considered and no steps are accidentally missed.
The fundamental stages in a sales process are:
- Prospecting: Identifying potential customers and initiating contact with them.
- Qualifying: Assessing whether the potential customer is a good fit for the product or service being sold.
- Presentation: Providing the customer with information about the product or service and addressing any concerns or objections.
- Handling Objections: Listening to and addressing any concerns or objections that the customer may have about the product or service.
- Closing: Asking the customer to make a purchase and finalising the sale.
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Another type of Sales Wheel describes the stages in a "go to market" plan. This type of Sales Wheel visually represents the steps involved in taking a product or service to market. Startups and businesses use sales wheels to plan and execute their marketing and sales strategies.
Typically, the stages in a "go to market" sales wheel include:
- Market Segmentation: Dividing the target market into segments based on common characteristics, such as demographics, behaviour, or needs.
- Target Customer Definition: Identifying the specific customers within each market segment that the product or service is most likely to appeal to.
- Value Proposition Development: Defining the unique benefits of the product or service and how it solves the customer's needs.
- Channel Strategy: Deciding how to reach the target customers, such as through direct sales, indirect sales, or e-commerce.
- Sales Process Optimisation: Defining and optimizing the steps involved in selling the product or service, including lead generation, qualification, presentation, and closing.
- Customer Acquisition: Acquiring customers through various marketing and sales tactics, such as advertising, events, partnerships, or referral programs.
- Customer Retention: Keeping customers engaged and satisfied, and developing strategies to retain them over time.
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Follow the stages outlined in the "go to market" and "sales process" Sales Wheels to develop a complete plan for a successful product or service launch. Use the stages presented in each Sales Wheel to prepare for all aspects of the marketing and sales process and increase the likelihood of a successful outcome.
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Article by Clive Miller
Use a sales wheel to visualise a process or plan. For sales enablement resources, telephone +44 (0)1392 851500. We will be pleased to learn about your needs or discuss some options. Alternatively, email custserv@salessense.co.ukor use the contact form here.