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Key Account Management

Use of the term, Key Account Management on this site.

A diagram illustrating the importance of account management to support a page about the use of the taxonomy term, Key Account Management.

We use the term Key Account management to identify the sales function of maintaining and developing essential customer relationships. The loss of a major customer can destroy a business's momentum and in some circumstances, lead to its failure. To reduce the risk of losing a major customer, it is sensible to ensure that they have a dedicated key account manager who has the bandwidth to devote sufficient attention to maintaining and developing the relationship with the nominated key customer.

The pages listed below offer more information on key account management and our related services.

If you need to establish or improve key account management, we can help. To learn more, telephone +44 (0)1392 851500. Alternatively, use the contact form here, or send an email to jimm@salessense.co.uk.

Account Management for Customer Retention

Strategic account management and key account management definitions serve much more than customer relationship management.

  • Read more about Account Management for Customer Retention

Large Account Management Training

Large account management training for B2B key account managers and those responsible for global, national, and major account relationships.

  • Read more about Large Account Management Training

Account Management Skills Training

Training for B2B account managers. How to make more of established customer relationships through account management.

  • Read more about Account Management Skills Training

Plans and the Remarkable Value of Planning

Arguments for and against sales planning and creation of sales plans to improve sales pipeline management and forecasting.

  • Read more about Plans and the Remarkable Value of Planning

Key Account Management Training Course

Key account management training for those with responsibility for sales to major accounts. Losing a large customer can be catastrophic for a business. Take this course to establish strategic partner status with high value customers. Available for in-house delivery and via one-to-one or group virtual classroom sessions.

  • Read more about Key Account Management Training Course

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 Comprehensive professional sales career training for new and experienced salespeople.

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