Techniques for ensuring accurate communication and avoiding miss-interpretation.
Ten ways to ensure successful sales negotiations - article by Lynne R. Christen
If sales skills should include persuasiveness and ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.
Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.
Communication skills are undeniably essential in selling. Miscommunication costs money. Get a copy of Sharon Drew Morgen's new free book and read it to improve your sales communication skills.
Successful price negotiation depends on a sophisticated skill set that saves money and increases profit in business negotiations.
How to establish seller integrity. The truth is often unpalatable yet finding a way to tell the truth is always a salesperson's best strategy.
Sales process guidelines for taking a consultative selling approach.
Advocate Persuasively - business communication skills training course. Persuasion skills for improving interpersonal communication effectiveness.