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Preventing Miss-communication

Techniques for ensuring accurate communication and avoiding miss-interpretation.

Communication Skills Articles

Collected sales skills articles. How to develop and improve sales skills.

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10 Practical Actions for Better Sales Negotiations

Ten ways to ensure successful sales negotiations - article by Lynne R. Christen.

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Tricks of the Mind by Derren Brown

If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.

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Body Language and The Book of Tells Reviewed

Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.

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Miscommunication: The Reasons, The Cure, The Prevention

Communication skills are undeniably essential in selling. Miscommunication costs money. Get a copy of Sharon Drew Morgen's new free book and read it to improve your sales communication skills.

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Priced Lower Just for Asking an Easy Question

Successful price negotiation depends on a sophisticated skill set that saves money and increases profit in business negotiations.

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The Unexpected Advantage of Telling Customers the Truth

How to establish seller integrity. The truth is often unpalatable yet finding a way to tell the truth is always a salesperson's best strategy.

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Sales Call Rules for Discovery

Three sales call rules and CLEAR guidelines for consultative discovery calls.

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Persuasive Interpersonal Communication

Advocate Persuasively - business communication skills training course. Persuasion skills for improving interpersonal communication effectiveness.

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