The quality of communication amongst peers inside and outside organisations, as well as up and down the levels of seniority, determines progress and success. We use the term 'key communication skills' to label the questioning, listening, speaking, writing and persuasion skills that underpin influence.
The pages listed below offer more information on key communication skills development and our related services.
If you need to develop key communication skills as an individual, in a team or within an organisation, we can help. To learn more, telephone +44 (0)1392 851500. Alternatively, use the contact form here, or send an email to jimm@salessense.co.uk.
Defining sales aptitude and how to develop it. This article lists aspects of sales aptitude that can be used to determine the degree of talent a person has for selling. Aptitude can be tested through specific questioning techniques taught in our training. Arrange a Zoom call with Clive Miller for more: https://calendly.com/salessense/
Collected communications skills articles. How to develop and improve communication skills. Answer two quick questions via drop-down menus to find the most appropriate articles.
Learning persuasive communication is aided by studying mirroring in sales. How mirror neurons reflect the thoughts of another mind. Mirroring gives the practitioner mind-reading powers. Knowing the mind of another is at the root of persuasion.
If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.
Sales on the Line - advanced telephone sales skills for calling high and selling at C-Level from Sharon Drew Morgan - Book review by Clive Miller.
Powerful team communication skills training videos from Edward Muzio, CEO of Group Harmonics. New ways to improve team harmony and increase effectiveness.
This is a gateway page for our sales communication skills training, including persuasive communication, sales negotiation, sales presentation skills, and coaching.
Advocate Persuasively - business communication skills training course. Persuasion skills for improving interpersonal communication effectiveness.
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