Important skills for communicating with others, conveying ideas, and influencing actions.
Persuasive communication and how perception counts more than what is said.
If sales skills should include persuasiveness and ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.
'Sales on the Line' - advanced telephone sales skills for calling high and selling at C-Level from Sharon Drew Morgan - Book review by Clive Miller.
Powerful team communication skills training videos from Edward Muzio, CEO of Group Harmonics.