Interpersonal Skills Training

Training in interpersonal communication skills covering listening, empathy, reading meaning, understanding personality differences, questioning, speaking, non verbal communication, and persuasion. Delivery takes place through a series of online one-to-one or small group coaching sessions. Also available through an in-house classroom sessions where we come to you.

The Truth About Mind Reading and Controlling What People Think

Persuasive communication and how perception counts more than what is said.

Tricks of the Mind by Derren Brown

If sales skills should include persuasiveness and ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.

Body Language and The Book of Tells Reviewed

Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.

Influence - The Science and Practice by Robert B. Cialdini

Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a sales person's learning agenda.

Get Anyone to do Anything by David J. Lieberman

Simple practical persuasion techniques for improving interpersonal communication and sales effectiveness.

Have People Listen When You Speak

Ideas and tips for increasing audience attention, improving sales presentations, public speaking skills, and sales communication.

Sales Communication Skills Training

Interpersonal skills training options including sales negotiation skills and sales presentation skills. Effective communication underpins success.

The Most Valuable Sales Skill - How to Shut up and Sell

Asking good questions and listening effectively trumps a sales presentation every time. How to succeed in selling through questioning and listening skills.

Expand Unconcious Awareness for More Sales Success

Understanding conscious and unconscious aspect of sales psychology to improve skills for sales success.

The Unexpected Advantage of Telling Customers the Truth

How to establish seller integrity. The truth is often unpalatable yet finding a way to tell the truth is always a salesperson's best strategy.

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