Training in interpersonal communication skills covering listening, empathy, reading meaning, understanding personality differences, questioning, speaking, non verbal communication, and persuasion. Delivery takes place through a series of online one-to-one or small group coaching sessions. Also available through an in-house classroom sessions where we come to you.
Learning persuasive communication is aided by studying mirroring in sales. How mirror neurons reflect the thoughts of another mind. Mirroring gives the practitioner mind-reading powers. Knowing the mind of another is at the root of persuasion.
If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.
Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.
Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a salesperson's learning agenda.
Simple practical persuasion techniques for improving interpersonal communication and sales effectiveness.
Interpersonal skills training options including sales negotiation skills and sales presentation skills. Effective communication underpins success.
How to establish seller integrity. The truth is often unpalatable yet finding a way to tell the truth is always a salesperson's best strategy.
Advocate Persuasively - business communication skills training course. Persuasion skills for improving interpersonal communication effectiveness.
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