Communication Skills Articles
Collected sales skills articles. How to develop and improve sales skills.
Skills related to the communication between people.
Develop Mentalist Non Verbal Communication Skills
Use these workplace actions to develop or improve mentalist skills for sales, persuasion, or improving interpersonal communication.
10 Practical Actions for Better Sales Negotiations
Ten ways to ensure successful sales negotiations - article by Lynne R. Christen.
Mirroring in Sales
Learning persuasive communication is aided by studying mirroring in sales. How mirror neurons reflect the thoughts of another mind. Mirroring gives the practitioner mind-reading powers. Knowing the mind of another is at the root of persuasion.
Develop Interpersonal Communication Skills
On-the-job actions for improving customer interactions while developing interpersonal communication skills.
Develop Sales Skills in the Workplace
On-the-job actions that improve sales skills, increase knowledge and teach new methods while learners work on immediate opportunities. Use sales coaching to set workplace assignments. Use our free workplace action tips to guide learning and development.
Charisma - 7 Keys to Developing Magnetism by Tony Alessandra
Charisma - 7 Keys to Developing Magnetism by Tony Alessandra - the impact of charisma on sales effectiveness.
Tricks of the Mind by Derren Brown
If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.
Body Language and The Book of Tells Reviewed
Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.
Influence - The Science and Practice by Robert B. Cialdini
Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a salesperson's learning agenda.
Sales on the Line by Sharon Drew Morgan
Sales on the Line - advanced telephone sales skills for calling high and selling at C-Level from Sharon Drew Morgan - Book review by Clive Miller.
Get Anyone to do Anything by David J. Lieberman
Simple practical persuasion techniques for improving interpersonal communication and sales effectiveness.
Miscommunication: The Reasons, The Cure, The Prevention
Communication skills are undeniably essential in selling. Miscommunication costs money. Get a copy of Sharon Drew Morgen's new free book and read it to improve your sales communication skills.
Becoming More Persuasive
How to develop communication skills and become more persuasive - ideas that improve selling skills and increase sales performance from communications expert, Tony Alessandra.
Priced Lower Just for Asking an Easy Question
Successful price negotiation depends on a sophisticated skill set that saves money and increases profit in business negotiations.
How to Shut up and Sell - Questioning and Listening Skills
Asking good questions and listening effectively trumps a sales presentation every time. How to succeed in selling through questioning and listening skills.
The Power of Favours in Persuasion
The disproportionate impact of perceived favours in influence communication and how to leverage the effect for persuasion techniques in sales situations.
Rider on a Wild Horse - Interpersonal Skills for Sales
The conscious and unconscious aspects of sales psychology to improve skills for sales success.
The Unexpected Advantage of Telling Customers the Truth
How to establish seller integrity. The truth is often unpalatable yet finding a way to tell the truth is always a salesperson's best strategy.
Persuasive Interpersonal Communication
Advocate Persuasively - business communication skills training course. Persuasion skills for improving interpersonal communication effectiveness.
