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Persuasive Interpersonal Communication

Communication between people that influences thinking and actions.

No one is Born to Sell but Some Have Sales Aptitude

Defining sales aptitude and how to develop it.

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Communication Skills Articles

Collected sales skills articles. How to develop and improve sales skills.

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Stand Out - Use Video Messages for a More Effective Sales Pitch

How to stand out using video to make a sales pitch, get a hearing, and start a conversation.

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Develop Mentalist Non Verbal Communication Skills

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Use these workplace actions to develop or improve mentalist skills for sales, persuasion, or improving interpersonal communication.

Mirroring in Sales

Learning persuasive communication is aided by studying mirroring in sales. How mirror neurons reflect the thoughts of another mind. Mirroring gives the practitioner mind-reading powers. Knowing the mind of another is at the root of persuasion.

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Develop Interpersonal Communication Skills

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On-the-job actions for improving customer interactions while developing interpersonal communication skills.

Charisma - 7 Keys to Developing Magnetism by Tony Alessandra

Charisma - 7 Keys to Developing Magnetism by Tony Alessandra - the impact of charisma on sales effectiveness.

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Tricks of the Mind by Derren Brown

If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.

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Body Language and The Book of Tells Reviewed

Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.

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Influence - The Science and Practice by Robert B. Cialdini

Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a salesperson's learning agenda.

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Get Anyone to do Anything by David J. Lieberman

Simple practical persuasion techniques for improving interpersonal communication and sales effectiveness.

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How to Deliver an Effective Sales Presentation

Ideas and tips for increasing audience attention, delivering an effective sales presentation, public speaking skills, and sales communication.

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Sales Articles and Reports

Sales methods, practices, and skills are presented here in easily accessible articles, reports, and audio recordings.

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The Power of Favours in Persuasion

The disproportionate impact of perceived favours in influence communication and how to leverage the effect for persuasion techniques in sales situations.

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Powerful Unique Value in Stories that Sell

Increase attention, retention, and action with stories that sell. Learn about storytelling skills and how to develop them in this guest article by Robin Fielder.

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Rider on a Wild Horse - Interpersonal Skills for Sales

The conscious and unconscious aspects of sales psychology to improve skills for sales success.

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How to Improve Sales Through Storytelling

Developing storytelling skills for telling an effective sales story to achieve sales success. Learn more in this guest article from Craig Harrison.

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The Unexpected Advantage of Telling Customers the Truth

How to establish seller integrity. The truth is often unpalatable yet finding a way to tell the truth is always a salesperson's best strategy.

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