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Sales Behaviour

Collected pages and resources related to the term, Sales Behaviour, on this site.

A diagram illustrating the learning circle to support a taxonomy page about the term, learning and development.

We use the term, Sales Behaviour, to label the habitual manner of a salesperson's interaction with customers. The way people communicate is deeply embedded and has a disproportionate impact on sales success so part of learning and development is adjusting sales behaviour to improve results.

The pages listed below offer more information on changing sales behaviour and our related services.

If you need to improve sales behaviour as an individual, amongst a team or within an organisation, we can help. To learn more, telephone +44 (0)1392 851500. Alternatively, use the contact form here, or send an email to jimm@salessense.co.uk.

Sales Training that Works: The Key to Exceptional Sales Performance

If you want to sell more; earn more; or be more successful learn more. Invest in yourself through salestraining or coaching.

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Business Momentum and Sales Growth Part 3

How to engineer changes in sales behaviours and practices that increase sales productivity, effectiveness, and results.

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Business Momentum and Sales Growth Part 2

How to engineer changes in sales behaviours and practices that increase sales productivity, effectiveness, and results.

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Business Momentum and Sales Growth Part 1

How to engineer changes in sales behaviours and practices that increase sales productivity, effectiveness, and results.

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No one is Born to Sell but Some Have Sales Aptitude

Defining sales aptitude and how to develop it. The following lists aspects of sales aptitude that can be used to determine the degree of talent a person has for selling.

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How to Sell More or Get Better at Anything

How to sell more or get better at anything. A six-step process that accelerates learning.

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Sales Performance Improvement Template User Guide

How to use our sales performance improvement template.

If you have arrived at this page before receiving our sales performance improvement template, use this link to request a free copy.

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How to Adopt the Right Sales Behaviour

Use these five suggestions to stop ineffective or negative sales behaviour and replace it with good sales behaviour to improve results.

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Sales Professionals Toolkit User Guide

This page offers suggestions for making use of the Sales Professionals Toolkit to improve selling skills. The tool kit includes a sales skills assessment.

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Mirroring in Sales

Learning persuasive communication is aided by studying mirroring in sales. How mirror neurons reflect the thoughts of another mind. Mirroring gives the practitioner mind-reading powers. Knowing the mind of another is at the root of persuasion.

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Outliers by Malcolm Gladwell

Outliers by Malcolm Gladwell - what it takes the vast majority to be recognised for expertise and how ordinary people can use this information to become top sales performers.

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Tricks of the Mind by Derren Brown

If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.

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Body Language and The Book of Tells Reviewed

Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.

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Influence - The Science and Practice by Robert B. Cialdini

Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a salesperson's learning agenda.

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Nine Actions that Will Give you More Time

Time management tips for self-development and sales productivity.

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Selling the Wheel by Jeff Cox and Howard Stevens

Jeff Cox and Howard Stevens tell the story of Selling the Wheel and explain why aligning sales personality with the phase of a customer relationship and the maturity of the product, makes a difference. , Learn more in this book review by Clive Miller.

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The Stephen Covey Seven Habits

This classic work provides a proven and reliable framework for mimicking the habits of highly effective people.

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Miscommunication: The Reasons, The Cure, The Prevention

Communication skills are undeniably essential in selling. Miscommunication costs money. Get a copy of Sharon Drew Morgen's new free book and read it to improve your sales communication skills.

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A Virtuous and Empowering Purpose of Sales

Video and article explaining a virtuous purpose of selling. What professional selling is all about.

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Business to Business Selling Definition and Skills

The essential additional skills for business to business or b2b sales competence.

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Sales Professionals Tool Kit Cover Picture

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 Comprehensive professional sales career training for new and experienced salespeople.

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