Sales Performance Improvement Template User Guide

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How to Adopt the Right Sales Behaviour

Breaking bad sales habits and making a habit of better sales behaviour is harder than you might think.

There are good and bad sales habits, those that help us win more business and those that sabotage our efforts.

Sales Professionals Toolkit User Guide

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Mind Reading and Choosing What People Think

Persuasive communication and how perception counts more than what is said.

Outliers by Malcolm Gladwell

Outliers by Malcolm Gladwell - what it takes the vast majority to be recognised for expertise and how ordinary people can use this information to become top sales performers.

Tricks of the Mind by Derren Brown

If sales skills should include persuasiveness and ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.

Body Language and The Book of Tells Reviewed

Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.

Influence - The Science and Practice by Robert B. Cialdini

Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a sales person's learning agenda.

Selling the Wheel by Jeff Cox and Howard Stevens

Aligning sales personality with the phase of a customer relationship and the maturity of the product. Jeff Cox and Howard Stevens explain in Selling the Wheel, reviewed here by Clive Miller.

Seven Habits of Highly Effective People by Steven Covey

This classic work provides a proven and reliable framework for mimicking the habits of highly effective people.

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Sales Behaviour