Account Management for Customer Retention
Strategic account management and key account management definitions serve much more than customer relationship management.
Collected pages and resources related to the term, Trusted Advisor, on this site.
We use the term, Trusted Advisor to describe the ideal seller customer relationship. All salespeople are known to have the ulterior motive of persuading those who engage with them to buy their stuff. This conflicts with the aim of being perceived as a trusted advisor. So all salespeople who desire this standing must climb the trust hill.
The pages listed below offer more information on achieving trusted advisor standing and our related services.
If you you want to learn how to achieve trusted advisor status with customers, we can help. To learn more, telephone +44 (0)1392 851500. Alternatively, use the contact form here, or send an email to jimm@salessense.co.uk.
7 Habits of the Greatest Sales Performers
How to be a Salesperson, trusted advisor, and top performer.
Large Account Management Training
Large account management training for B2B key account managers and those responsible for global, national, and major account relationships.
Account Management Skills Training
Training for B2B account managers. How to make more of established customer relationships through account management.
Sales Training ROI Calculator
How to prove that sales training or sales coaching is worth the money through measurement and quantification of return on investment. Use our step-by-step guide to support the business case for investment in learning and development.
Advanced Sales Skills Training Course
Develop professional sales career momentum with advanced sales skills training.
Channel Management Training
B2B sales channel management training for dealer, reseller, distributor, and alliance account managers. Learn how to establish trusted advisor status and strategic partner standing.
5 Ways to Develop Trust Fast
Develop B2B trust fast. Skills for building business relationships and establishing a trusted adviser status.
Key Account Management Training Course
Key account management training for those with responsibility for sales to major accounts. Losing a large customer can be catastrophic for a business. Take this course to establish strategic partner status with high value customers. Available for in-house delivery and via one-to-one or group virtual classroom sessions.
