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Persuasive Communication Training

Communication skills training covering persuasion, listening, empathy, reading meaning, understanding personality differences, questioning, speaking, and non verbal communication. Delivery takes place through a series of online one-to-one or small group coaching sessions. Also available through in-house classroom sessions where we come to you.

No one is Born to Sell but Some Have Sales Aptitude

Defining sales aptitude and how to develop it.

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How to Find the Hottest Sales Prospects

How to find the right sales prospects at the right time. Sales tactics from Trigger Event Selling author, Craig Elias.

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Old Sales Principles Win in the New Reality

How the sales principles of the past apply in today's sales environment. How to use the old as building blocks for the new.

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10 Practical Actions for Better Sales Negotiations

Ten ways to ensure successful sales negotiations - article by Lynne R. Christen.

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Mirroring in Sales

Learning persuasive communication is aided by studying mirroring in sales. How mirror neurons reflect the thoughts of another mind. Mirroring gives the practitioner mind-reading powers. Knowing the mind of another is at the root of persuasion.

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Blink by Malcolm Gladwell

Blink by Malcolm Gladwell - Review by Clive Miller relating to sales intuition and thinking skills.

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Charisma - 7 Keys to Developing Magnetism by Tony Alessandra

Charisma - 7 Keys to Developing Magnetism by Tony Alessandra - the impact of charisma on sales effectiveness.

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Tricks of the Mind by Derren Brown

If sales skills should include persuasiveness and the ability to influence, then this book reveals important secrets. Derren Brown, master of illusion and perception manipulation, tells his story and some of his methods in Tricks of the Mind.

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Body Language and The Book of Tells Reviewed

Body Language by compared with The Book of Tells - book reviews by Clive Miller. Things Salespeople should know about interpersonal communication, body language, and nonverbal signals.

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Influence - The Science and Practice by Robert B. Cialdini

Influence - The Science and Practice - understanding the psychology of persuasion and influence Should be high on a salesperson's learning agenda.

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Tipping Point by Malcolm Gladwell

Tipping Point - spontaneous popularity examined by Malcolm Gladwell, review and sales impact interpretation by Clive Miller.

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Get Anyone to do Anything by David J. Lieberman

Simple practical persuasion techniques for improving interpersonal communication and sales effectiveness.

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Practical Solutions to 'Don't go Around Me' Objections

Ten ways to handle 'don't go around me' sales objections, widen customer engagement, get gatekeepers to help, and speak with the decision-makers.

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Miscommunication: The Reasons, The Cure, The Prevention

Communication skills are undeniably essential in selling. Miscommunication costs money. Get a copy of Sharon Drew Morgen's new free book and read it to improve your sales communication skills.

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A Virtuous and Empowering Purpose of Sales

Video and article explaining a virtuous purpose of selling. What professional selling is all about.

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Sales Team Communication - Free Micro Course

Powerful team communication skills training videos from Edward Muzio, CEO of Group Harmonics.

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Priced Lower Just for Asking an Easy Question

Successful price negotiation depends on a sophisticated skill set that saves money and increases profit in business negotiations.

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Sales Communication Skills Training

Interpersonal skills training options including sales negotiation skills and sales presentation skills. Effective communication underpins success.

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B2B Sales Training Courses

An alphabetical index listing all SalesSense B2B sales training courses, sales management training, and interpersonal communication skills programmes. All classes and courses can be delivered one-to-one and for groups in a virtual classroom. Some courses are available as public scheduled events and for online self-study.

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How to Shut up and Sell - Questioning and Listening Skills

Asking good questions and listening effectively trumps a sales presentation every time. How to succeed in selling through questioning and listening skills.

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