Main navigation

  • Home
  • Consult
    • Plan Readiness Assessment
  • Assess
    • Sales Competence Model
    • Take the Sales Exam
    • Sales Management Competencies
    • Business Assessment Tools
    • Sales and Marketing Effectiveness Review
    • Bespoke Assessments
  • Enable
    • Sales Effectiveness Assessment
    • Sales Enablement Services
    • Sales Effectiveness Consulting
    • Sales Process Facilitated Enquiry
  • Coach
    • Sales Coaching
    • Sales Manager Coaching
    • Business Coaching
    • Online Workshops
  • Train
    • Training Needs Analysis
    • Training Programmes
    • Business Development Courses
    • Communication Skills Training
    • Management Development
    • Training Return on Investment
    • Sales Role Play Training
    • Training Course Index
  • Free
    • Articles & Reports
    • Accelerate Learning
    • B2B Sales Course
    • Sales Success Formula
    • Sales Training Video Channel
    • Sales Help Posts on LinkedIn
    • Top Salespeople Interviewed
  • About SalesSense
    • How we Contribute
    • Co-Creation Training
    • Problems Fixed
    • Customer Commitments
    • Customers Include
    • Customer Feedback
    • SalesSense People
    • Performance Guarantee
  • Contact
  • 🛒

Telephone Sales Training

A diagram to illustrate sales prospecting methods to support the term definition of telephone sales training.

Training in telephone sales techniques, tactics, skills, and methods for prospecting and customer engagement.

Effective telephone sales training delivers an almost immediate return on the investment by inviting participants to apply ideas, methods, and tactics in their daily work, as soon as the training is complete.

Courses that are delivered through a series of short sessions facilitate the adoption of best practices by interleaving sessions with practical, real-world, workplace assignments that put learning into use.

Our telephone sales training options provide complete flexibility to suit the needs of beginners through to experienced telesales teams.

The pages below link to detailed curriculums for the programmes we offer.

If you need to increase telephone sales effectiveness or improve conversion rates, send us a message and we will arrange a call to discuss some solutions.

Learn More

Business Development Courses

A range of sales training courses for improving business development skills and methods, available for live online and in-house classroom delivery. Select just the content or expertise that you need.

  • Read more about Business Development Courses

Sales Prospecting Articles

Collected sales prospecting articles. How to find new sales opportunities and engage decision-makers in a business conversation. Several articles include help for appointment setting.

  • Read more about Sales Prospecting Articles

Sales Prospecting Training for Business Development

Increase new logo business with this sales prospecting training course. Learn how to find and engage the right prospects at the right time. Includes appointment setting training and guidance for managing initial meetings, both virtual and in-person.

  • Read more about Sales Prospecting Training for Business Development

Sales on the Line by Sharon Drew Morgan

Sales on the Line - advanced telephone sales skills for calling high and selling at C-Level from Sharon Drew Morgan - Book review by Clive Miller.

  • Read more about Sales on the Line by Sharon Drew Morgan

Reach and Engage with More Sales Prospects

Reverse the trend and get more sales appointments. Anticipate and solve buyer concerns to overcome B2B sales appointment setting challenges.

  • Read more about Reach and Engage with More Sales Prospects

GDPR Compliant Sales Prospecting Techniques

Lead generation and sales prospecting techniques. Tips and ideas for finding sales leads through referrals, introductions, and business networking.

  • Read more about GDPR Compliant Sales Prospecting Techniques

Sales Techniques

These sales techniques are a selection of those taught in SalesSense training courses.

  • Read more about Sales Techniques

Fool Your Attitude for a Telesales Skills Upgrade

Telesales skills and telephone sales techniques - guest article by Art Sobczak.

  • Read more about Fool Your Attitude for a Telesales Skills Upgrade

Cold Calling Excuses Measured

Applying sales pipeline management techniques to sales prospecting, lead generation, and cold calling.

  • Read more about Cold Calling Excuses Measured

Telephone Sales Boost

Trainer-led overview and self-study learning materials for telephone sales course. Suitable for those in inside sales, telesales and telemarketing roles.

  • Read more about Telephone Sales Boost

Telephone Sales Skills and Methods

Telemarketing, telesales, and appointment setting training - Increase customer contact and new business sales by combining the best telephone sales techniques with digital selling. Learn how to make connections, establish trust, uncover needs, and set appointments.

  • Read more about Telephone Sales Skills and Methods

Build Business by Phone - Telesales Skills Training

Telesales, SDR, BDR, inside sales, and sales prospecting training. Improves telesales skills, telemarketing skills and sales prospecting. Includes a special focus on setting worthwhile sales appointments.

  • Read more about Build Business by Phone - Telesales Skills Training

📞 Call Now 01392 851500

A panel showing a picture of Clive Miller and inviting visitors to schedule a Zoom call.

A panel promoting our sales training needs analysis tool.

A panel promoting our sales training ROI calculator.

A panel illustrating the SalesSense CLEAR sales discovery process.

A panel promoting an article explaining why managers struggle to coach underperforming sales teams.

Sales Professionals Tool Kit Cover Picture

A panel promoting our co-creation method.

Will AI replace salespeople? AI and the future of sales jobs illustration showing human and AI collaboration in B2B selling.

A panel promoting our sales management training.

Sales skills AI can't replace. AI and the future of sales jobs illustration showing human and AI collaboration in B2B selling.

An image promoting sales planning and the value of having a sales plan.

AI for sales managers. AI and the future of sales jobs illustration showing human and AI collaboration in B2B selling.

Coaching benefits diagram.

The AI augmented salesperson. AI and the future of sales jobs illustration showing human and AI collaboration in B2B selling.

A panel promoting telesales training for SDRs and BDRs.

AI tools for sales teams. AI and the future of sales illustration showing human and AI collaboration in B2B selling.

An image depicting a path to the top to support an article about using frameworks to help bridge the sales experience gap.

 Comprehensive professional sales career training for new and experienced salespeople.

How AI improves sales coaching. AI and the future of sales illustration showing human and AI collaboration in B2B selling.

An image of people working together to support a page listing our UK sales training programmes.

Business development management training course.

An image of people networking and sharing referrals.

A panel promoting our course, Winning Complex Sales.

An image of a team working together on sales process improvement.

A panel promoting our large account management training course.

An image of someone leaping across the Tyfan pillars to support a panel about sales testing.

A panel promoting our sales negotiation skills training.

An image to support a panel about business assessment.

An image of people learning to support a page listing our training, tuition, and coaching programmes.

Money back performance guarantee.

Site Map
Guarantee Pledge
Privacy Policy
Terms of Site Use
Terms of Supply
SalesSense    
Exeter Business Hub;
Queensgate House    
48 Queen Street    
Exeter, EX4 3SR, UK    
Tel: +44 (0)1392 851 500    
e-mail: info@salessense.co.uk
About SalesSense
SalesSense Blog
Clive Miller's Blog
SalesSense on LinkedIn
SalesSense on Facebook
Clive Miller on X (Twitter)
📞 Call Now 01392 851500 

Copyright © 2026 SalesSense - All rights reserved