Teach yourself to about the customer problems that you can help with.
On Wednesday, April 1st, 2020, we began delivering a free B2B sales training course via bite-sized posts on the SalesSense LinkedIn company page. This page presents links to the posts in part two - Defining Customer Problems that You Fix or Address.
Follow the links below to study the course. Follow the SalesSense LinkedIn company page. to see updates.
Course Contents
The complete course will address all the following B2B sales topics:
- Map a typical customer buying process.
- Define customer problems or situations that you fix or address.
- Find sales prospects who need what you sell, right now.
- Identify the right people in suspect .organisations.
- Start a conversation through cold outreach.
- What to do if prospects don’t engage.
- Planning a discovery call or meeting.
- Persuasive communication.
- Negotiating access to those who can say yes.
- Prompting a customer buying process.
- Participating in a customer buying process.
- Preparing an effective proposal.
- Conducting buying negotiations.
- Closing the sale.
- Managing the customer relationship.
Have the course content delivered in part or in full, for individuals or for groups in sessions led by the course author.
Online Group Training Session - £180 plus VAT. Learn more.
One-to-One Coaching Session - £95 plus VAT. Learn more.
Follow the course by following our LinkedIn company page or by emailing freeb2b@salessense.co.uk.
Part Two - Defining Customer Problems that You Fix or Address
Defining problems or situations that you fix or address - overview. 2.0
List all the ways that customers benefit from what you sell. 2.1
Validating problems or situations that you fix or address 2.2
Quantifying the business value of fixing problems. 2.3
Quantifying the business value of fixing problems - reduced costs. 2.31
Quantifying the business value of fixing problems - increased profits. 2.32
Quantifying the business value of fixing problems - saving time. 2.33
Quantifying the business value of fixing problems - improved reputation 2.34
Quantifying the business value of fixing problems - improved morale. 2.35
Quantifying issues that you fix or address - reduced staff turnover. 2.36
Quantifying issues that you fix or address - enriched customer relationships. 2.37
Qualitative aspects of problems or situations that you fix or address. 2.4
The personal value of solving the problems and situations that you fix 2.5
Summary for 'Defining the problems or situations that you fix'. 2.6
Have all of this B2B sales training course or any element of it delivered for groups or individuals through online sales training sessions or one-to-one coaching. Call +44 (0)1392 851500 or email jimm@salessense.co.uk for details.
