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The Customer Problems Fixed - Free Training Part 2

Teach yourself about the customer problems that you can help with.

A diagram illustrating the learning circle to support the index page for our free B2B sales training on customer problems.

On Wednesday, April 1st, 2020, we began delivering a free B2B sales training course via bite-sized posts on the SalesSense LinkedIn company page. This page presents the posts in part two - Defining Customer Problems that You Fix or Address.

Follow the links below to study the course. 

Return to the course contents page.

 

In Person Couse Delivery

Have the course content delivered in part or in full, for individuals or groups in sessions led by the course author.

Online Group Training Session - £250 plus VAT. Learn more.

One-to-One Coaching Session - £150 plus VAT. Learn more.

 

Part Two - Defining Customer Problems that You Fix or Address

Defining problems or situations that you fix or address - overview. 2.0 

List all the ways that customers benefit from what you sell. 2.1

Validating problems or situations that you fix or address 2.2

Quantifying the business value of fixing problems. 2.3

Quantifying the business value of fixing problems - reduced costs. 2.31

Quantifying the business value of fixing problems - increased profits. 2.32

Quantifying the business value of fixing problems - saving time. 2.33

Quantifying the business value of fixing problems - improved reputation 2.34

Quantifying the business value of fixing problems - improved morale. 2.35

Quantifying issues that you fix or address - reduced staff turnover. 2.36

Quantifying issues that you fix or address - enriched customer relationships. 2.37

Qualitative aspects of problems or situations that you fix or address. 2.4

The personal value of solving the problems and situations that you fix 2.5

Summary for 'Defining the problems or situations that you fix'. 2.6

Have this B2B sales training course or any element of it delivered for groups or individuals through virtual classroom sales training sessions or one-to-one coaching. Call +44 (0)1392 851500 or email jimm@salessense.co.uk for details.

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