Account Management

Increase business from established customers. Professional account management training for sales account managers.

Account Management Training

Since it is easier to sell to existing customers than new ones, investing in account management training strengthens relationships with customers and increases the flow of business. Take this course to renew sales momentum and business success in established accounts.

This account management training course provides account managers with new ways to maintain or develop stronger lasting ties with important customers.

Programme Objectives

  • Understand the customers business
  • Articulate business level contribution
  • Extend access to senior people
  • Achieve trusted advisor status
  • Establish strategic value
  • Develop account plans

Account management training provides new tools and methods for assessing customer potential, evaluating relationship status, and demonstrating value. Learn new skills for developing and strengthening relationships, expanding presence, and increasing strategic significance.

Who Should Attend

Salespeople and account managers who are tasked with maintaining and developing business through existing customers. Participants learn how to position themselves and their company, centre stage through establishing senior level relationships and expanding presence across departments.

Additional Benefits

  • Flexible multi session 'learning by doing' structured training course
  • Work place assignments develop new habits and practices
  • Tools, templates, frameworks, and examples save time and aid learning
  • Common language improves communication and team work
  • Promotes adoption of 'best practice' habits and methods
  • Increases sales productivity, consistency, and results
  • Improves job satisfaction and motivation
  • Reduces staff turnover

Delivery Options

  • Materials with Unlimited Email Support - View and download the materials, tools, templates, and other resources. Work through the presentations and exercises as desired. Email your nominated instructor with any questions. Most support requests are answered within a few hours. Answers are guaranteed within two business days. £95 + VAT if applicable. Optional ad-hoc one-to-one coaching available.
  • Self Led with Unlimited Telephone Support - View and download the course presentation, tools, templates, and other resources. Study the materials and complete the exercises in your own time. Arrange calls with your nominated instructor to ask questions. Calls can be scheduled by email or text. £395 + VAT if applicable.
  • One to One - View and download the course presentation, tools, templates, and other resources. Arrange one-to-one coaching sessions to work through the material and apply learning through on-the-job actions. Coaching continues until the participants are satisfied with their learning progress. Session last one hour and are scheduled to suit participant needs. £995 + VAT if applicable.
  • Virtual Classroom - People can gather in one room or join from any location and participate in a virtual classroom. Groups in the same room can get the benefits of a classroom environment by using a data projector or large screen and a video conferencing microphone. Sessions lasting up to 90 minutes are £595 + VAT for up to five people. Presented materials, tools, and templates are included.
  • Traditional Classroom - The programme delivery takes place over one or more days at a conference venue or at the customers offices. This is effective for three or more participants. Contact us for fees.

Use this link for more information or to have us call you.

Large Numbers

Licensing and train the trainer options enable self delivery. To find out more, call or use the links below. Associate and Affiliate representation welcomed. To promote or deliver this course, get in touch directly.

Flexible Delivery

If you are looking for account management training or need to strengthen customer relationships and increase business from established customers, we can help. Telephone +44 (0)1392 851500. We will be pleased to learn about your needs and talk through some options. Alternatively Send email to custserv@salessense.co.uk for a prompt reply or use the contact form here.

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