Telephone Sales Skills Self Assessment

Comprehensive and reliable telesales skills assessment for inside sales and telemarketing staff.

Telesales Skills Assessment

Use this telesales skills assessment to identify strengths and weaknesses, opportunities and vulnerabilities. Rate customer telephone sales skills against ten aspects of telesales competence.

Enhance and leverage strengths and eliminate or account for weaknesses. Improve telesales habits and practices to increase customer satisfaction, repeat business, and overall performance.

Get the Telesales Skills assessment free of charge when you book a sales coaching session

Aspects Assessed:

  • Expert
  • Mentalist
  • Enquirer
  • Organiser
  • Persuader
  • Door Opener
  • Qualifier
  • Performer
  • Advocate
  • Deal Maker
  • Networker
  • Investigator

Applications Include:

  • Telesales Skills Assessment
  • Development Guidance
  • Coaching Guidance
  • Training Needs Analysis
  • Recruitment and Selection
  • Career Development

Purchase includes:

  • Assessment Questionnaire
  • Represented Results
  • Telephone Opening Examples
  • Tactics for Dealing with Voicemail
  • Objection (Fob Off) Turn Around Examples
  • Collected Objection Turn Around Solutions
  • Unlimited Single Person Use

Book a one to one coaching session and include the assessment free of charge

If you are looking for a way to assess telesales skills or to conduct telesales training needs analysis our this assessment provides a reliable solution. For more information telephone +44 (0)1392 851500. We will be please to learn about your needs or talk through the options. Send email to for a prompt reply or use the contact form here.